PRIVACY POLICY
Effective Date:
April 22, 2025
1. Introduction
At Grandma Swan Smith Vocational Rehab Program we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our office, engage with our services, or interact with us online or via any other communication channel.
By using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Identification Information
Full name
Address
Email address
Phone number
Date of birth
Social Security Number (when required for service eligibility)
B. Health & Rehabilitation Information
Medical history (if applicable and required for vocational services)
Disability information
Employment history and vocational goals
Case notes, referrals, and progress updates
C. Technical and Usage Information
IP address
Browser type
Access times and referring websites (if using our website or online forms)
3. How We Use Your Information
We use the collected information to:
Provide personalized vocational rehabilitation services
Develop and monitor service plans
Communicate with you regarding appointments, program updates, and eligibility
Coordinate services with third-party providers, when authorizedImprove our service delivery and website functionality
Maintain internal records for compliance and reporting
4. Legal Basis for Processing Information
We process your information based on:
Your consent
Performance of a service contract
Compliance with legal obligations
Legitimate interests in providing quality rehabilitation services
5. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
Authorized personnel within Grandma Swan Smith Vocational Rehab Program
Healthcare or government agencies when legally required
Employment service providers or educational institutions with your consent
Legal or regulatory authorities when mandated by law
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Examples include:
Secure file storage
Password-protected databases
HIPAA-compliant electronic systems (where applicable)
7. Your Rights
Depending on your location, you may have the following rights:
Right to access and request a copy of your data
Right to correct inaccurate or incomplete data
Right to withdraw consent at any time
Right to file a complaint with a data protection authority
To exercise any of these rights, please contact us directly (see Section 10).
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and professional obligations.
9. Third-Party Websites
Our website or communications may contain links to third-party websites.
We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact us at:
Grandma Swan Smith Vocational Rehab Program
BUSINESS HOURS
MONDAY – FRIDAY
9:00am - 5:00pm
SATURDAY - SUNDAY
CLOSED